If you encounter any technical or technological difficulties, our Librarians and Systems Department are available to help you.
Before classes start:
During the classes:
Before classes start:
- Check that the device's cameras and microphones work
- Keep cameras on during synchronous classes
During the classes:
- If during a synchronous class the teacher disconnects, please wait 5 minutes connected while the session is restored.
- When the 5 minutes pass without news, instructions will be sent to you by e-mail
Schedule
8:00 am - 3:00 pm
Maximum response time of 24 hours
Maximum response time of 24 hours